Privacy policy

Purpose of this policy

This policy explains how ia.arkhame.com, the site presenting how Arkhame works with artificial intelligence, collects, uses, keeps and protects its visitors’ personal information.

Applicable laws

It is established in accordance with applicable personal information protection laws, including Law 25 in Quebec.

Information collected

The site only collects personal information when you fill out the “Contact us” form: last name, first name, email and industry, and, if you provide them, your phone number, company name and message.

The form is only sent once you have checked the consent box.

Use

This information is used only to answer your request. It is sent by email to Arkhame’s team. It never adds you to a marketing list.

Technical data

Like most sites, the server may record technical data for its operation and security, such as the IP address, browser type, and date and time of the visit.

To limit abusive submissions, the form keeps an encrypted fingerprint of the IP address for at most 24 hours, never the address itself, and no copy of your message is stored on the web server.

Tracking tools

The site does not currently use any audience measurement or advertising tool. Details of the cookies and preferences kept in your browser are on the Cookie management page.

Disclosure to third parties

Your information is not sold, traded or transferred to third parties without your consent, except when required by law or legitimately requested by a competent authority.

Retention

Information is kept only as long as needed to answer your request and follow up on it, unless the law requires otherwise.

Security

Appropriate security measures, including an encrypted connection, protect the information sent through the site. No transmission or storage method can, however, be guaranteed to be completely secure.

Your rights

You may request access to your personal information, its correction or deletion, and withdraw your consent, to the extent provided by law.

Person in charge

For any request about your personal information, write to Arkhame’s person in charge of the protection of personal information: arkhame@arkhame.com.

Minors

The site is not intended for minors and does not knowingly collect personal information about children under 14.

Links to other sites

The site contains links to other sites, including arkhame.com and arkhame-web.com. Their own policies apply there.

Changes

Arkhame may change this policy as needed. The version published on this site is the most recent.